We are a diverse, passionate team of multicultural experts.
Established in 1998, our mission is to break down cultural barriers to social cohesion.
Meet our team.
Founder / Owner
Responsible for the ultimate leadership and performance of LOTE, Adrienne is passionate about bringing a unique perspective to the multicultural communications space.
She believes that diversity and inclusion in the modern landscape means breaking down barriers and misconceptions about how we ‘should’ communicate with diverse audiences.
Bringing a best-in-breed team together to assist LOTE’s clients, Adrienne genuinely enjoys developing creative communication solutions for multicultural audiences.
Chief Executive Officer
David has spent the last 15 years in the law enforcement sector with state and federal government agencies. David has years of experience managing multi-disciplinary teams in high-risk environments and has held other more diverse roles including stakeholder engagement and capability development positions.
David has been an advisor to The LOTE Agency on digital capability development and business improvement initiatives for over 8 years. David has travelled the world and is a Churchill Fellow having completed his fellowship research in 2018. David’s tertiary background includes a Bachelor of Multimedia from Swinburne University, several diplomas in public safety and training and is two subjects into a Masters in Intelligence and Counter-Terrorism.
Head of Sales
Ash comes from a strong sales and relationship management background that primarily revolved around the Banking sector speaking to a diverse range of stakeholders. Moving industries to follow his passion for multiculturalism, Ash is across all of client services for LOTE.
He helps clients communicate their message and vision to CALD communities, through collaboration and out of the box ideas. Ash is also proud to be a Multicultural Mental Health Ambassador which lets him help vulnerable communities fight the stigma of mental health. Outside of work, Ash loves to use his free time to watch and play sport, especially AFL, as he is a mad Richmond supporter.
Coming from a migrant family, Ash is grateful for the life he is able to live being in Australia and wants to help break down communication barriers to create a cohesive society.
Quality Assurance Manager
Since starting with LOTE Marketing in 2004, Jennifer has expanded her professional desktop publishing skills and responsibilities to include multicultural audio production, creative direction, project management and strategic problem solving.
Jennifer’s role encompasses management of the production team to ensure timely completion of all projects to an exceptional standard. Jennifer cares about facilitating the link between efficient CALD communication and effective marketing materials. Jennifer holds the following qualifications: Certificate III in Business, Certificate III in Desktop Publishing, Certificate IV in Electronic Publishing, and Diploma in Management. Outside of work, Jennifer enjoys free hand drawing and long distance running.
Senior Account Manager
Mylene comes from a media background where she was involved in developing and implementing Government media campaigns; including activity targeted towards Culturally and Linguistically Diverse (CALD) audiences.
Since joining the LOTE team, Mylene is responsible for account management and assists clients every step of the way from the initial brief to the final evaluation. She has a great interest in collaborating with clients and CALD communities to effectively communicate important messages to CALD audiences. Outside of work, Mylene enjoys learning about new places and cultures and likes to travel around Australia and abroad as much as possible.
Multicultural Communications SME
Amina holds a BA degree in Linguistics and Translation and an MA in Intercultural Communications from two major European universities. She has extensive experience working around the globe as a translator, communications specialist and content marketer in various industries.
Amina is passionate about learning foreign languages, which are currently five, but it’s just a start. Besides that, her biggest hobby is exploring new countries and capturing their beauty in her photography and travel stories.
Head of Marketing
Alastair has 10 years’ international experience in marketing strategy, brand and multichannel campaign delivery, with roles at start-ups, SMEs and listed companies across media, technology, wine and automotive.
Alastair is interested in different cultures and languages, having read French & Italian at the University of Exeter in the UK, lived in France and Italy and travelled across Europe and to the USA with work.
He is a member of the Chartered Institute of Marketing and outside of work is into cars, marathon running and furthering his Australian wine education!
Deanna has ‘grown up’ in the world of advertising and marketing communications, having worked at some of Australia’s most well-known agencies. As Production Manager and professional ‘plate spinner’, she is solution-focused and strives on building strong and meaningful relationships with her clients and her team. Deanna is a passionate advocate for social justice and human rights, particularly within the refugee and migrant experience.
Peta Reynolds joined LOTE in 2008 and is an integral part of the production team with exceptional skills and experience in bilingual typesetting, desktop publishing and audio production.
Peta has a love for all things technology and is 100% geek. She seems to be able to speak computers and they just behave for her. She loves to read, play games, listening to music and spending time with family and friends
Nina has been in the media industry for 4 years, giving her adequate knowledge in Advertising, Marketing Management, Media Relations and Communications. Since joining the LOTE team, Nina has been responsible for account management and client relationship.
Head of Communities & Research
Kwabena is responsible for The LOTE Agency’s broader community engagement and research programs. He is a qualified IAP2 Public Participation Specialist and has worked with culturally and linguistically diverse communities
across Australia since 2008.
Graphic Design Lead
Maria is an experienced Graphic Designer with a demonstrated history of working in the marketing and branding industry. Skilled in Print Design and Digital Design. She holds a Bachelor of Design focused on Communication Design from the Swinburne University of Technology.
Marketing and Research Assistant
Shaqina joins us from her studies majoring in marketing science and minoring in finance at Monash University in Melbourne, Australia. Shaqina is deeply passionate about learning various cultures and languages to further understand consumer behaviour. Shaqina will be applying these experiences and skills in her role as Marketing and Research Assistant.
Alicia supports Jennifer and Peta in the production team by coordinating translators, liaising with the accounts team and ensuring that projects are delivered on schedule. Alicia holds a Bachelor of Arts in Psychology and English from the University of Western Australia.
Senior Account Manager
Dan is a Senior Account Manager with extensive experience in running national communications campaigns and translations projects and is responsible for managing key client accounts and associated project management activities. Dan has a Bachelor of Arts in Creative Industries – Media from Queensland University of Technology.
Qualified Professional Researcher
Roger has been a qualified professional researcher since 2005 and is a personal member of the Research Association of New Zealand and holds a Graduate Diploma in Marketing (UTS) and a Bachelor of Science (UNSW). He is a leading proponent of research governance and the delivery of high-quality research outcomes, focusing on ensuring that the research can drive improvements and strategy.
Project Support Officer
Jillian has over 20 years’ experience working in the media and publishing industry with her primary focus in custom publishing. Jillian supports the team with all client projects and has a great understanding of clients’ needs.
Outside of LOTE Jillian is passionate about supporting the local community with volunteer work. She is heavily involved in community sports clubs and has held the treasurers position for two sporting clubs for the past 4 years.
What our clients think.
You are one of the few people to over-deliver and exceed our expectations.
LOTE's innovative strategies were instrumental in assisting us to determine the impact of water safety programs amongst the East Gippsland indigenous community.
Thank you all so much for all your hard work. I know you did extra-long hours, bent over backwards for us, and delivered every single time.
Thank you very much for your assistance – we can always rely on you and your fabulous team!!!
Quality professional translating conveys the meaning of the written word whilst maintaining the integrity of the message with due consideration to written style, cultural sensitivity and target audience.
Good to be working with an agency that is so thorough.
I kindly acknowledge your great communications work, as usual. Thanks Team.
The LOTE Agency continually provide professional and timely services for CAV. We are more than happy with our translations and continue to use LOTE when we add a new language to our resources suite.
Your translation services have been exceptional. Really enjoy working with your translation team.
I just wanted to let you know that our health promotion team raved about the help you gave them since our initial talk and couldn't be happier with the outcomes. Thanks so much!
Communicating Has Never Been So Easy
In-house specialist marketing, translation, production, desktop publishing services, all in one place.