THE LOTE ACADEMY

A NEW CHAPTER IN INCLUSIVE ENGAGEMENT AND MULTICULTURAL COMMUNICATION.

Equipping organisations with the knowledge, tools and confidence to engage multicultural communities with authenticity, strategy and impact.

LOTE Academy cover

What is the LOTE Academy?

LOTE Academy reflects LOTE’s commitment to becoming a leading force in inclusive consulting, equipping organisations with the knowledge, tools and confidence to engage multicultural communities with authenticity, strategy and impact.

At LOTE, we believe inclusive engagement is essential to effective communication, and we are passionate about building capability across the sectors we work with to strengthen multicultural communication and engagement.

Why is LOTE in a position to educate others on how to engage multicultural communities?

Community Pulse

Australia's first in-language panel, with over 10,000 multicultural community members across Australia that can participate in research and engagement activities.

LOTE Community Network

Dedicated community leaders and organisations who have partnered with LOTE to disseminate messaging and conduct engagement initiatives.

Community Advisory Panel

Community members who have been trained by LOTE to culturally test assets and information to ensure they resonate, providing agencies with the ability to rapidly test assets and concepts.

Past events

LOTE Academy will deliver a series of masterclasses throughout the year, led by industry experts and practitioners with deep lived and professional experience across multicultural strategy, inclusive communications, leadership, plain language and engagement.

Multicultural Engagement Masterclass Past event

Multicultural Engagement Masterclass with Ash Chand and Bwe Thay

  • April 1 2026
  • 9am–1pm
  • In person event

The LOTE Agency proudly launched LOTE Academy, a multicultural engagement masterclass led by our CEO, Ash Chand, and our Director of Community & Partnerships, Bwe Thay.

This marked an exciting new chapter for LOTE, reinforcing our commitment to becoming a leading force in inclusive consulting.

The interactive masterclass explored:

  • Why multicultural engagement is a strategic priority
  • What meaningful multicultural engagement truly looks like
  • Recognising your own cultural dimensions, and how they shape communication
  • How multicultural engagement can fail
  • How to build and sustain relationships with multicultural communities over time
  • Key principles that should guide every piece of community engagement (Commitment, Compassion, Consistency, Curiosity)
  • Practical ways to embed inclusion into communications
  • Building genuine trust, and how to turn these relationships into partnerships
View photos →
Plain Language Masterclass Past event

Get Better Engagement With Plain Language Writing

  • May 14 2026
  • 9:30am–12pm
  • In person · $225 per person

LOTE Academy will be running a second masterclass with Jess Mathews and Jamila Savoy from Plain Language Matters. Jess and Jamila bring over 20 years of experience helping organisations communicate more clearly and effectively.

Jess and Jamila have worked with:

  • Government
  • Local council
  • Agencies
  • Peak bodies

When you write in plain language, more people can find, understand, and use your information. Therefore, for our increasingly diverse Australian audience, this will help your organisation improve understanding, reduce confusion and build trust.

Various hands-on activities will be implemented to explore how to effectively use plain language in the workplace. You will leave the session with the skills to start writing and editing in plain language straight away — for websites, emails, factsheets, strategies, reports and more.

In this half-day workshop, you will learn:

  • How to write clearly using plain language principles
  • Why it’s important and how it relates to your work
  • How to write in plain language using a piece of your own writing

At the end of the session, we’ll also offer attendees a discount to book further training with their team or organisation.

LOTE Academy in session

GET IN TOUCH

WANT LOTE ACADEMY TO RUN A SESSION FOR
YOUR TEAM?

Tell us a bit about your organisation and what you'd like to learn. We'll be in touch to scope a tailored masterclass.