About Us - The LOTE Agency

OUR STORY

The LOTE Agency has experienced remarkable growth and transformation over the past 30 years. What began with our two founders in a backyard shed has evolved into an international business.

Today, our home is the creative and progressive suburb of Collingwood. Surrounded by innovation, our space reflects who we are as an agency. While much has changed over the past three decades, our core principles remain the same: to grow with purpose, embrace new opportunities, and continue delivering outstanding results for our clients.

We design how Australians authentically engage

What started in 1998 as a translation and media production agency, has evolved to a powerhouse of diversity and inclusion - redesigning how Australia engages with our most underserved communities.

During the 2000's, we built one of Australia’s most trusted multilingual communications practices. We translated and adapted campaigns across 150+ languages for government, health, utilities and the not-for-profit sector.

We went into the community to understand the barriers beyond language and what would actually create positive behavioural change. This work identified a need for authentic relationships with minority communities and so developed Australia’s first in-language community research panel, Community Pulse, now 10,000+ members strong across 34 language groups. We established a dedicated Community Testing Panel of 350+ bilingual cultural advisors who review everything we produce before it reaches the public.

Helping organisations hit big goals for inclusion

150+

Languages translated

2,500+

Organisations served

14,000+

Community Pulse members

OUR VALUES

Everything we do is guided by our four self-appointed core values

Keeping it real

We believe in honest, authentic engagement

Doing what's right

We're guided by what's best for communities

Partnering for purpose

We work collaboratively with organisations and communities to create shared success

Setting new standards

We push boundaries and challenge the status quo to raise the bar for inclusion

CERTIFICATIONS

ISO 17100:2015

Certified Translation Services

ISO 18587:2017

Certified Post-editing of Machine Translation Output

WCAG 2.1 AA

Web Accessibility Standards

NAATI

Certified translators and interpreters

SUSTAINABLE DEVELOPMENT GOALS

LOTE actively works with our local and international networks to achieve positive social impact and support inclusive services aligned with the following United Nations Sustainable Development Goals

OUR VISION IS A WORLD WHERE SOCIAL COHESION UNDERPINS SUCCESS FOR ALL