Hearing Australia: First Nations Services Evaluation (Winangali).

Case Study #21

Hearing Australia:** First Nations Services Evaluation (Winangali)

Background

The project, spanning six months nationally, was to evaluate Hearing Australia's Co-design Approach in establishing the Listen to Learn (L2L) Program. L2L focuses on enhancing

ear health outcomes for Aboriginal and Torres Strait Islander children (ages 6 to 12) through collaboration with the education sector. The evaluation extended to designing an

ongoing Evaluation Framework for Hearing Australia's suite of programs within First Nations Services.

Objective

• Conduct a comprehensive assessment of the Co-design Approach utilised

in the establishment of the Listen to Learn (L2L) Program.

• Design an Evaluation Framework for the suite of First Nations Services

delivered by Hearing Australia.

• Optimise the implementation of co-design with First Nations

communities and organisations based on evaluation findings.

Deliverables

• An Evaluation Report outlining findings and recommendations for

optimising co-design

implementation with First Nations communities.

• Delivery of a comprehensive Evaluation Framework providing a robust

methodology for monitoring and evaluating First Nations Services delivery by Hearing Australia.

Impact

• Enhance ear health outcomes for Aboriginal and Torres Strait Islander

children through effective collaboration with the education sector.

• Strengthen the overall effectiveness of First Nations Services

delivered by Hearing Australia.

• Provide actionable recommendations for Hearing Australia to optimise

co-design practices in future initiatives.

Demonstrating expertise

• Conducted a thorough document and data review, showcasing analytical

skills.

• Undertook in-depth semi-structured interviews, designed and published

surveys, and conducted targeted focus groups, demonstrating comprehensive research capabilities.

• Utilised a team of First Nations engagement specialists for fieldwork,

highlighting cultural

competence.

• Delivering an overarching Evaluation Framework demonstrates strategic

planning and long-term impact considerations.