Hayfa is a dynamic and experienced professional, serving as the Strategy and Multicultural Insights Manager. As a former small business owner in the hospitality industry, she understands the importance of building strong customer relationships and delivering person-centred services.
She has successfully developed and implemented mental health support services, established sector-leading resources for effective engagement, and coordinated social services during the COVID-19 pandemic.
With an educational background in Public Relations and postgraduate qualifications in Public Health and Social Policy, Hayfa possesses a solid foundation for her work. Hayfa’s strengths lie in strategies communications, resource development, and business function creation for engaging culturally diverse communities. A key skill that Hayfa offers her clients is a clear and structured approach to projects, underpinned by sophisticated principles aligned with a culturally diverse mindset.
She is passionate about making a difference and witnessing positive impacts and changes in services and programs that benefit and meet the unique needs of culturally diverse communities.